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RADAR · WHAT COMES UP IN THE TESTING CHAT ◆ analysed 33 min

Radar

What players report in the Star Citizen testing chat, and how CIG staff respond. Updated hourly.

Informal conversations from a testing chat. Nothing here is an official CIG position, including staff messages: these are live troubleshooting exchanges, not announcements. Read them as reports, never as established facts.

Tracked issues
71
Staff replies (24 h)
11
Messages read (24 h)
545
Rising

Crashes to desktop linked to Nvidia drivers

Many players report crashes to desktop, five in one day for one of them, four in thirty minutes at Tressler and Everus for another, up to twelve in an hour and a half across two machines, most of them pointing at the Nvidia 616.56 driver released on 26 August together with the Vulkan renderer, one player suggesting that this driver would rely on a DLSS 4.5 version that the game would not have integrated yet, another describing a systematic repro at Levski by using the ASOP terminals then an elevator in 4k, while several owners of 50 series cards report no crash at all.

12 players · first seen 2 j · last seen 44 min
STARC-218424 ↗
Workaround suggested by players · PegasusMD
Roll back to an earlier Nvidia driver, 610.62 or 610.88, or switch the game renderer from Vulkan to Direct3D 11 in the graphics options.
See the Reddit post ↗
In chat, PegasusMD (CIG staff)
The driver problem would be known to CIG, which would be looking into it.
Rising

Battaglia story missions that do not appear

A player says the missing missions being looked for would be the new Battaglia story missions, which would not show up after completing the Welcome to the System mission, another noting that a number of issues would still be reported on those missions before the hotfix reaches the LIVE channel.

10 players · first seen 2 j · last seen 44 min
Spectrum
STARC-218134 ↗
Workaround suggested by players · Kodekhrome
Once at the wreck, leave the ship and move close to the bodies so their markers appear, or abandon the mission and take it again after a short delay.
In chat, Bault (CIG staff)
According to players, a staff member would have stopped by earlier to say that the matter would be known and under investigation, with no further detail.
Rising

Ship not delivered and greyed out retrieve button

A player on the hotfix channel reports that every retrieve button in the ASOP would be greyed out after sending his Prospector down to the refinery while stacking Battaglia mining missions, two other players saying that stepping into the elevator of a player heading to their hangar would put the ASOP back in service.

9 players · first seen 2 j · last seen 44 min
Reddit ↗ Spectrum
STARC-214984 ↗
Workaround suggested by players · wo88les
Exit to the main menu then log back in, the backspace key also unlocking the ASOP but losing the missions in progress.
See the Reddit post ↗
In chat, Bault (CIG staff)
The staff reportedly asked whether the player had left the hangar or logged out during the transition, and would consider that the hangar streaming out during that transition is mishandled, with a group currently testing a change around this point.
Rising

Input latency still present

One player describes a Nyx shard slowly dying, with mining no longer registering anything and rocks going from zero to exploding as soon as the server catches up, two others reporting massive interaction delays on every server of the Asian shard 050 that would have been getting worse since the day before, and a fourth describing very poor performance at Nyx that would have improved after moving to the hotfix channel.

5 players · first seen 2 j · last seen 44 min
Spectrum
Workaround suggested by players · Fennix88
Bed log out in order to join another shard, the interaction delays disappearing on the new server.
In chat, Bault (CIG staff)
Staff reportedly asked how lag was doing on the EU side that morning.
Reported

Orison Relief missions nowhere to be found in game

A player looks for information about the Orison resource drive, remembering missions meant to restock the city but no longer finding anything about them, and gets no answer.

5 players · first seen 2 j · last seen 2 h
Spectrum
Reported

Super heavy armor impossible to remove

A player posts on Reddit a manipulation that finally allows the super heavy armor to be removed, another reporting on his side that this armor would cause crashes and that he would be no more able to take it off, even on the hotfix channel.

5 players · first seen 2 j · last seen 5 h
STARC-216399 ↗
Workaround suggested by players · moeezatif
Equip each item in hand one by one then drag it into the inventory, starting with the helmet, then the gun, then each magazine, then the bag, and finally the full suit.
See the Reddit post ↗
In chat, Bault (CIG staff)
The fix for super heavy armour and the HMG not coming off would be present client side in the hotfix, the server side part would still be rolling out, server mesh updates taking a while to trickle everywhere with no good way currently to know whether one is on a hotfixed server.
Reported

Shard locked account always sent back to the same server

A player explains on Reddit that he stays locked to the same server with an infinite loading screen after an unusually long server error, two account repairs having changed nothing, before announcing fourteen hours later that he got back into the game.

5 players · first seen 2 j · last seen 5 h
Reddit ↗ Spectrum
Workaround suggested by players · brockoala
Refresh the launcher with the Ctrl + Shift + Alt + R shortcut, the author being unable to say whether it was that manipulation or the fourteen hour wait that unblocked him.
See the Reddit post ↗
Reported

Respawn at Levski instead of the logout location

A player who logged out in his ship's bed wakes up the next day in the hospital of his home location and wonders whether bed logging would be broken or whether his ship would have been destroyed in the meantime, which strikes him as odd.

5 players · first seen 23 h · last seen 5 h
Spectrum
Rising

Mendo Ren mission broken if he dies too fast

A player reports that he finally took down Mendo Rex with his team on a hotfix channel server, and describes the fight as very satisfying.

4 players · first seen 2 j · last seen 44 min
Reddit ↗ Spectrum
Workaround suggested by players · Kodekhrome
Reset the boss fight by having every player die, without all of them dying at the same time so the respawn bed does not bug out, then start over if Mendo Ren does not appear as soon as the doors open.
See the Reddit post ↗
Rising

Contracts unlocked by the Recco arc staying hidden

A player reports that the contracts of the second stage of the Recco arc would remain nowhere to be found for him, another offering him to join his own shard where fifteen contracts would be available.

3 players · first seen 2 j · last seen 44 min
Reddit ↗ Spectrum
Workaround suggested by players · Kodekhrome
Join the shard of a player where the contacts do appear, and use the hotfix channel.
See the Reddit post ↗
Rising

Endless loading screen at the SoO medbed

One player reports that dying in Siege of Orison would lead to an endless loading screen announcing the nearest available medbed, force quitting the game having no effect and going back to the menu costing all progress and inventory, two other players adding that the fault would trigger when being killed in an Ikti or while getting out of one.

3 players · first seen 11 h · last seen 44 min
Spectrum
STARC-218803 ↗
Workaround suggested by players · Nurseman
Log out and log back in, which respawns the player at Orison General Hospital while the Siege of Orison instance is preserved.
In chat, Bault (CIG staff)
A staff member says he was already investigating a possible race condition in the respawn flow that would produce similar symptoms, and that he would cross check the session logs of the players involved.
Reported

Ships switching to Unknown or Captured status

A player explains on Reddit that after passing through his open hangar doors at a Pyro station with a full hold, he would have been relocated to the hallway, his ship ending up impounded, with a fine charged and the cargo lost.

3 players · first seen 2 j · last seen 4 h
Reddit ↗ Spectrum
STARC-186319 ↗
Workaround suggested by players · Karga11
Check the lobby ASOP terminal, wait a while or relog, check the admin terminal to see whether the ship still registers as present, and cycle another ship, as the ship is often still on the pad without having actually stored.
See the Reddit post ↗
Reported

Vendetta and Wikelo HMG blueprints with no way to obtain them

A player asks whether a blueprint exists for the Arlington rifle, which he believed was a Siege of Orison reward, another player answering after checking that no blueprint would exist for that weapon and pointing to a database listing the blueprints handed out.

3 players · first seen 21 h · last seen 4 h
Spectrum
Reported

Leftover cargo impossible to discard from the hold

A player looks for a way to get rid of the leftovers in his Moth's hold, under one unit of RMC and a little over one unit of parts, another player answering that the only way would be to destroy then claim the ship, presenting it as a mere cleaning fee, which the first finds absurd for lack of anything better, while a third suggests without having tried it that storing at a station with a refinery might allow selling it at the ore terminal.

3 players · first seen 16 h · last seen 5 h
Spectrum
Workaround suggested by players · odanrot
Destroy the ship then claim it, the cost remaining nil with a basic loadout.
Reported

Retrieved ship merged into the hangar floor

A player describes his Asgard merging into the hangar floor and throwing sparks as it comes up to be used.

2 players · first seen 43 h · last seen 44 min
Spectrum
Workaround suggested by players · zerowing84
Board the clipped ship and force it out of the floor, even at the cost of damaging it.
Reported

Nova and Storm tanks delivered broken or upside down

A player asks whether others have tried bringing a tank up in their hangar, his own exploding instantly with all three tracked vehicles, another player simply inviting him to open a report.

2 players · first seen 23 h · last seen 44 min
Reddit ↗ Spectrum
Workaround suggested by players · Kodekhrome
Check the shard server frames per second and join one above twenty five before calling up vehicles.
See the Reddit post ↗
Reported

Ship called to the cargo elevator that vanishes

A player says several of them would see a ship retrieved from the ASOP appear for a second before the marker disappears as the elevator door opens, the fault showing up on the LIVE channel as well as on the hotfix one, some of them seeing their ship destroyed instead.

2 players · first seen 16 h · last seen 44 min
Spectrum
STARC-218577 ↗
Workaround suggested by players · CaptnBuckshot
Claim the ship, the only way found to get it back.
Reported

Crash during shader compilation

A player confirms that the game would crash during shader optimisation at around seven to nine per cent on his AMD 6950xt card, while he had no trouble at all in 4.9 or on the 4.10 PTU, and he points out that he did not update any Nvidia driver since he plays on AMD.

2 players · first seen 12 h · last seen 44 min
Spectrum
Reported

Failed SoO transport followed by a disconnect

A player reports that in Siege of Orison the console would show a transport gateway schedule error after his death on the platform, the game never bringing him back to the medical room before the server disconnected him for inactivity with error 30028, and he adds that the transport shuttles would no longer leave either, before noticing a little later that everything would start moving again.

2 players · first seen 9 h · last seen 44 min
Spectrum
In chat, Bault (CIG staff)
A staff member reportedly asked for more details about the sequence of events that led to this disconnect.
Reported

QV warehouse terminal eating the access card

A player reports that the QV warehouse would still be broken and that the terminal would keep his access card as soon as he inserts it, pointing to the matching report, another player adding that the fault would happen when the screen shows a white card.

2 players · first seen 9 h · last seen 44 min
Spectrum
STARC-218553 ↗
Workaround suggested by players · Hybrid_V
Do not insert the access card when the terminal screen shows a white card.
Reported

Cargo elevator bricked by stuck crates

A player asks whether anyone has managed to reproduce the cargo elevator bricking, where crates would seem to get stuck inside, without having been able to work out how it happens.

2 players · first seen 9 h · last seen 44 min
Reddit ↗ Spectrum
Reported

Stored ship still sitting in the hangar

A player reports that his Perseus would be announced as stored while remaining visible in the hangar, another saying that his ship would have ended up outside the hangar after storing it, with a free claim once and a paid one another time.

2 players · first seen 9 h · last seen 44 min
Spectrum
Workaround suggested by players · sporty65
Exit to the main menu then log back in, the ship then storing normally.
Reported

Ship stuck on the ground after a head swap

A player who has just fitted a Helix head on his Golem reports that he would no longer be able to take off from the hangar floor after the operation, another player telling him that ships would sometimes get stuck like this and advising him to store then retrieve it, which solved the problem.

2 players · first seen 8 h · last seen 44 min
Spectrum
Workaround suggested by players · wo88les
Store the ship then retrieve it from the ASOP, remembering to insure it again.
Reported

Player stuck in the Mole turret seat

A player on the hotfix channel reports being stuck in the lower mining turret seat of his Mole, exiting from the multi function display, holding the dedicated key, the emergency exit and force quitting the game all having no effect, while a friend who came to rescue him got stuck in turn.

2 players · first seen 7 h · last seen 44 min
Spectrum
Workaround suggested by players · wo88les
Exit to the main menu then log back in, and to keep the ore already mined, have a crewmate come back to the Mole before the stuck player logs in again.
Reported

Quantum jumps failing as soon as they start

A player reports that in his ICA the quantum jump would fail almost immediately after starting and then spool up again in a loop, the console showing that the starmap route data could not be retrieved, another player describing the same behaviour when leaving Levski with any ship.

2 players · first seen 6 h · last seen 44 min
Spectrum
Workaround suggested by players · Hazeltine
Fly normally away from the airspace of a landing zone for a minute, beyond the atmosphere and the orbital markers, then start the jump again, checking that the radar is actually on.